If you’re constantly noticing that the blue light on your Alexa won’t turn off, it may be because it’s malfunctioning. If you’ve tried all the tricks that have been recommended to you, but your device still won’t turn off, try resetting it by following the instructions below. If all else fails, you can also try contacting Amazon tech support. They may be able to remotely fix it or offer you a partial refund, if your device is still under warranty.
If you’ve tried every possible way to fix this problem and still can’t get it to work, you can try resetting your device. First, you can reset it back to factory settings. This will make your Alexa work properly again. Then, you can try to voice command again. But if you’re still getting the same result, you can try changing the wake word or the command phrase. Sometimes, punctuation may interfere with the voice command and cause the device to respond to commands that you’ve entered.
The spinning blue light on Alexa could be caused by a computer chip malfunctioning. Using a new power cord is one of the most effective ways to solve this problem. You can also try restarting the device to try again the next time the problem occurs. If that doesn’t work, you can contact Amazon customer support and get it fixed quickly. If you have any other questions about this issue, don’t hesitate to contact Amazon.